Frequently Asked Questions

Have a few questions and looking for answers? Please scroll down to see if we have answered your question.

Rental questions

What is the minimum rental period?

3 days is our minimum rental period.

What is your minimum rental age?

23 years of age

Do you provide hotel and airport Transfers?

We provide free airport transfers from O.R Tambo International Airport and Cape Town international airport, alternative arrangements can be made on request.

Why am I calculating “9” days but you are charging/quoting “10” days?

We charge per calendar day meaning each date is a full days charge.

How do we pay for our rental?

We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm your booking.

Do you accept Diners or American Express credit cards?

Yes, we accept American Express and Diners cards. We also accept Visa or MasterCard credit and Debit cards.

Must I have a credit card to rent with you?

We accept valid Visa, MasterCard, Diners and American Express credit cards as well as debit cards.

Are your vehicle’s pet friendly?

We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.

Geographical questions

Where are we allowed to go?

We allow travel in South Africa, Swaziland, Lesotho, we also allow travel in Namibia (please note a R5000 surcharge will be levied should you travel into Namibia.

Equipment/vehicle questions

Does the vehicle have a Tow bar?

We do not permit towing.  Some vehicles might have tow bars but we do not reserve.

Will we be supplied with towels, sleeping bags etc.?

Please kindly see the full equipment list sent with your quotation or when selecting the vehicle type on our website.

Are the motorhomes wheelchair friendly?

Please come visit us and have a look as each situation differs.

Is the motorhome accessible from the cabin or do you have to get out to climb into the back?

All of our motorhomes have a walk through layout and are accessible from the cabin into the back.

What type of drivers licence do I need?

You only need a Code 08 or B/EB licence for all of our Motorhomes or any international licence printed in English for vehicles under 3500 kg.

What works without the 220V being plugged in?

If you are unable to plug into a 220v outlet there are a few things that will still run such as the fridge, the stove, the LED interior lights, the water tank and the hot shower and toilet.